Upload photos, messages, receipts, and documents. Advocate organizes the details, makes sense of the situation, and guides you toward the best next step.
Stop guessing what to do next. Use Advocate to understand your rights, organize the evidence, and take the right next step with confidence.
Add emails, receipts, contracts, shipping info, or any other documents related to your issue. Advocate pulls everything into one place so nothing gets lost.
Advocate helps identify what matters, explains the issue in plain language, and shows you the strongest path forward.
Heywire identifies the legally required response deadlines for your state and dispute type, and then autonomously generates escalating follow-ups.
Choose the level of muscle your situation needs. Simple, predictable plans.
Stop fighting alone. Send us your receipts, screenshots, or contracts, and our team will build your entire law-backed case strategy for you. No software to learn, no dashboards to manage, no login needed.
Advocate Concierge
If you choose DIY, your dashboard, and case summary are generated instantly. If you choose Concierge, our team manually audits your files and delivers your completed playbook and custom-drafted letters straight to your inbox within 24 hours or less.
Yes. Corporate disputes and administrative headaches don't pause on Friday night. We monitor the concierge queue and deliver complete, high-leverage case playbooks 7 days a week so you never lose momentum.
With our DIY tier, you are interacting directly with our highly advanced, law-backed AI platform to organize your files instantly. With Concierge, a real, dedicated human teammate manually audits your uploaded evidence, reviews the strategic legal logic, and hand-crafts your final letters before hitting send.
Yes. If you choose Concierge, we kick off the dispute for you. Our system dispatches your structured, policy-backed case directly to the company's escalation or legal inbox, CC'ing or BCC'ing you so you are kept firmly in the loop. This establishes a formal, timestamped paper trail and starts our automatic escalation clock. While we do not make phone calls (as verbal hotlines leave no legal record), sending your dispute through a formalized case management platform like Heywire commands immediate attention. Companies realize they aren't dealing with a casual complaint—they are dealing with an organized, evidence-backed file.
General Questions
A Campaign is a structured workflow that manages your claim from initial outreach through escalation, follow-ups, and resolution. You can also use Campaigns as a daily tool for deep research and fact-gathering to ensure compliance with laws, rights, and responsibilities.
Heywire supports billing disputes, insurance claims, chargebacks, warranty disputes, landlord conflicts, and many other consumer complaint workflows.
Research Campaigns gather information and assess your case, while Active Campaigns automatically begin outreach, escalation, and dispute resolution actions.
Resolution timelines vary depending on the organization and dispute type, but many claims receive meaningful responses within days instead of weeks or months.
Heywire analyzes your documents, identifies the legally required response deadlines for your state and dispute type, and then autonomously generates escalating follow-ups via email and/or AI-voice calls until a human responds to your claim. Each follow-up is uniquely written to reflect the urgency of the stage — from a polite initial notice to a formal demand citing specific statutes.
The Smart Calendar is your place to view important dates and times, automatically syned from uploaded assets and files. Never guess the date or the time again.
Join over 1,000 people who have successfully resolved disputes, secured refunds, and gained clarity without the anxiety.