Getting your security deposit back shouldn't mean weeks of unanswered calls and vague excuses. Withheld deposits, inflated cleaning charges, and disputed "damages" are some of the most common cases Advocate helps people resolve. Upload your lease, move-in and move-out photos, texts, and receipts — Advocate organizes the details, flags what's missing, and builds your case for you.
- Move-out evidence: organize timestamped photos and video against your move-in condition report.
- Itemized deductions: flag repair or cleaning charges that look inflated, generic, or unsupported.
- Return deadlines: understand the state and local timelines your landlord is legally required to follow.
- Guided escalation: follow a clear, structured path from demand letter to small claims if needed.
Key Benefits of Advocate
Getting your full deposit back starts with a clear record. Begin by centralizing your documents, understanding what your lease and local law actually require, and following a structured escalation path instead of guessing your next move. Here's a quick checklist to help guide your case.
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Upload your lease and move-in report Advocate cross-references these against your landlord's itemized deductions automatically.
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Add photos, texts, and receipts Move-in and move-out evidence is organized on a single timeline so nothing gets lost.
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Review your case summary Advocate highlights weak points, missing evidence, and questionable charges before you send anything.
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Send a guided demand letter Communicate clearly and confidently, citing the specific deadlines and statutes that apply to your deposit.
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Escalate if needed Follow the next step automatically if your landlord doesn't return your deposit in time.
Get your money back, your way.
Build your case yourself in minutes, or let our team do it for you.
Upload your documents and let Advocate organize your case timeline, action checklist, and formal demand letters.
- Instant Action: "Upload your receipts, agreements, or screenshots and generate your structured, law-backed case timeline immediately."
- Zero Subscription Risk: "This is a clean, one-time transaction. No hidden monthly auto-renewals, no credit cards kept on rolling files, and no cancellation loops.
- Bank-Grade Security: Your documents, contracts, and data are fully encrypted and protected.
Send us your receipts, agreements, screenshots, and emails—our team builds your entire dispute strategy, and initiates the outreach for you. No software, no login.
- Done-for-you case creation
- Ready-to-send refund & chargeback letters
- Direct email concierge line
If you choose DIY, your dashboard, and case summary are generated instantly. If you choose Concierge, our team manually audits your files and delivers your completed playbook and custom-drafted letters straight to your inbox within 24 hours or less.
Yes. A withheld deposit doesn't wait for business hours, and neither do we. We monitor the concierge queue and deliver complete, high-leverage case playbooks 7 days a week so you never lose momentum on your state's return deadline.
Yes. Generic or inflated line items with no receipts, invoices, or before-and-after documentation to back them up are a well-documented pattern. Advocate compares your move-in and move-out photos against each itemized deduction to show which charges don't hold up.
Most states set a strict legal deadline for returning a deposit or providing an itemized list of deductions, and missing it can strengthen your case significantly. Advocate identifies the deadline that applies to your lease and helps you cite it directly in your demand letter.
With our DIY tier, you are interacting directly with our highly advanced, law-backed AI platform to organize your files instantly. With Concierge, a real, dedicated human teammate manually audits your uploaded evidence, reviews the strategic legal logic, and hand-crafts your final letters before hitting send.
Yes. If you choose Concierge, we kick off the dispute for you. Our system dispatches your structured, policy-backed case directly to your landlord or property manager, CC'ing or BCC'ing you so you are kept firmly in the loop. This establishes a formal, timestamped paper trail and starts our automatic escalation clock. While we do not make phone calls (as verbal conversations leave no legal record), sending your dispute through a formalized case management platform like Heywire commands immediate attention. Landlords realize they aren't dealing with a casual complaint they can quietly ignore — they are dealing with an organized, evidence-backed file, and that's why cases through Heywire tend to move faster than a phone call ever would.
Get your deposit back with confidence.
Upload your documents and let Advocate organize your security deposit dispute in minutes, not weeks.
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